Account Manager

Responsabilities:

  • Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
  • Maintain continuous business relationships with clients/ restaurants.
  • Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company.
  • Make sure that the menus of the clients are up to date at all times.
  • Optimize the restaurant content (MOA, Delivery time).
  • Commission rate renegotiation: – Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
  • Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
  • Generating food coupons, promotions and vouchers from existing restaurants.
  • Convince clients / restaurants for brand promotion of Talabat pictures.
  • Transmission method optimization: -Convincing clients / restaurants to implement a track order feature and changing the transmission method to WLA.
  • Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
  • Encourage restaurants to subscribe to the online payment gateway.
  • Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.
  • Maintain accurate records of all sales and prospecting activities including:

Sales calls

Closed sales

Follow-up activities

Sales expense report

Presentations

Sales meeting report (new restaurant)

Daily signed contract report

What Did We Order?

  • Bachelor’s degree in any discipline
  • Previous experience in FMCG,- E-commerce and retail companies is preferred
  • From 3 to 5 years of experience holding the same title or relevant
  • Able to analyze data and sales statistics and curate a solution
  • Excellent Communication & Negotiation skills
  • Customer Oriented
  • Adaptability & Flexibility
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