Customer Service Representative
Accountabilities:
- Ensures day to day order processing for Frito Lay North America including but not limited to order confirmation, order cleansing, management/creation of ICRs/Filters
- Customer communications – managing adds/cuts, missing order communication and off template orders
- Confirmation of order completion
- Backfill other CSRs on vacations
QualificationsKey Skills/Experience RequiredFor a candidate to succeed in this role, she or he will need:
- 1-3 years of Frito Lay sales/supply chain experience
- Fluent in English
- Bachelor’s degree preferred
- Frito Lay Field Sales Operations/Plant experience preferred
- Strong verbal and written communication skills to effectively interact with all levels of management
- Ability to provide superior customer service with strong follow up skills
- Working knowledge of order processing and order life-cycle, PWM, IPM/ICS
- Demonstrated Capability of the FLNA SAP solution
- Proficient in Microsoft Suite applications
- Demonstrated ability to work in a results oriented, challenging environment
Job Application:
https://www.pepsicojobs.com/main/jobs/133521?lang=en-us&iisn=linkedin
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