Assistant Relationship Manager
لو حابب تنضم للعمل فى بنك، ولكن حابب شغلك يكون بعيد عن فكرة ال Banker دى فرصتك انك تنضم لبنك HSBC كـ Assistant Relationship.
Duties & Responsibilities:
- Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers
- Enable proactive client management by attending client meetings with Relationship Manager as necessary, and acting as the first point of contact for customers on daily credit-related enquiries
- Prepare appropriate analysis, proposals and presentations to prospective customers
- Support the RM on day-to-day activities including client planning, pipeline management, co-ordination with product partners and ensuring data and call reports are accurately and timely updated
- Undertake financial, credit and profitability analysis, and prepare the accounts remarks
- Support the RM with third party liaison, including discussions with external lawyers and valuers
- Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
- Work closely with Service Delivery and co-ordinate the end-to-end credit process, review their deliverables and resolve issues
- Monitor credit risk, including concern lists and credit control reports, and analyse management information
- Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response
- Ensure consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimise business and reputational risks
Requirements
Qualifications & Required Skills/Experience:
- Candidate must hold credit course certificate
- Experience in handling customers
- Strong analytical skills
- Strong stakeholder management skills
- Experience in financial, credit and profitability analysis
- Strong Written and oral communication skills are important
- Strong interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues